6 Essential Settings to Save Time and Boost Productivity

6 Essential Settings to Save Time and Boost Productivity

As a wellness business owner, time is a precious commodity. With the right settings you can optimize your operations, get back time to focus more on your clients and less on administrative tasks. Here are six powerful settings to consider implementing that can streamline your processes, improve customer satisfaction, and ultimately, elevate your business.

1. Set Booking Restrictions

Take control of who can sign up for classes by implementing booking restrictions. This feature is especially useful for advanced classes that require prior experience or those designated for members only. You can manually add tags to client profiles or use the Arketa Marketing Suite to automate the tagging process. For example, set up an automation to tag clients after they've attended a specific number of classes or create tasks for front desk staff to add tags manually. Booking restrictions ensure students meet prerequisites for classes like advanced Pilates or intermediate dance. Another great use case is requiring clients to have a consultation before booking certain classes at more specialized studios.

2. Add Guest Passes to Memberships

Enhance your membership offerings by incorporating guest passes directly into your pricing plans, allowing you to choose between permitting members to use their credits for guests or including a set number of guest passes each billing cycle. This approach not only serves as a valuable tool for growing your client base but also provides an exciting perk for existing members. Consider hosting monthly “bring-a-buddy” days or running promotions that encourage current members to invite friends to experience your studio. By leveraging this strategy, you tap into the power of community marketing, as satisfied members share their positive experiences with friends and family, fostering authentic connections and loyalty to your studio.

3. Eliminate Duplicative Pricing Plans

Do you have multiple pricing options for the same product, one with an intro offer and one without? Now you only need one. Eliminate duplicative Membership pricing options that include ‘Intro Offers’ by selecting ‘Allow purchasing multiple times without discount’. This setting prevents members who have completed an intro offer from seeing it listed again on a membership plan. This setting cleans up the pricing page by removing the need to recreate the package without the intro offer. Reducing the number of choices helps clients make quicker, more confident decisions—ultimately leading to more sales.

4. Enable Unpaid Reservation Resolver

One of the most significant challenges for wellness business owners is managing unpaid reservations. The Unpaid Reservation Resolver feature addresses this issue head-on by automating the process of handling unpaid bookings, allowing you to save time and reduce the stress associated with managing no-shows. When enabled, Arketa automatically checks for any unpaid reservations 24 hours before the class starts. Instead of spending time manually resolving unpaid bookings or following up with clients, the automated resolver takes care of this for you. This is especially beneficial for busy studio owners and staff, allowing them to focus on providing excellent customer service and delivering quality classes. By ensuring that clients are charged before attending a class, you protect your business’s revenue. This is particularly important for high-demand classes where no-shows can lead to significant lost income. Clients appreciate a seamless experience, and this feature ensures that they don’t have to deal with any last-minute payment issues. It also reduces the friction that might occur if they show up to class without having paid. If a client has not completed their payment, the system offers two key options:

‍Charge Payment Method: The system attempts to charge the client's payment method on file. This means you won’t have to chase down clients for payments or worry about lost revenue due to no-shows.

Cancel Unresolvable Reservations: If the system cannot charge the client, it will cancel the reservation automatically. This helps you maintain an accurate class attendance list and frees up spots for other clients who might be waiting to book.

5. Display Spots Remaining

Create a sense of urgency and encourage clients to sign up for classes by displaying the number of spots remaining during the checkout process. This feature taps into the psychological principle of FOMO (Fear of Missing Out), motivating clients to act quickly when they see limited availability. By showing how many spots are left, you create a competitive environment that encourages immediate bookings, helping to maximize attendance in your classes. This simple yet effective setting can significantly boost your booking rates, ensuring that your classes are filled to capacity and enhancing your studio's overall profitability.

6. Block Booking When Subscription Fails

Prevent clients from booking classes if their subscription fails. Arketa recommends enabling this setting to avoid complications with unpaid bookings. This is especially crucial for both digital platforms and brick-and-mortar studios where managing payment failures can be a headache. By blocking bookings for clients with failed subscriptions, you protect your revenue and maintain a smoother operational flow.

Conclusion

Implementing these six settings in your wellness business can significantly enhance efficiency, improve client satisfaction, and contribute to a thriving community. By streamlining your booking processes, simplifying pricing structures, and automating time-consuming tasks, you can focus more on what truly matters—providing exceptional wellness experiences and building lasting relationships with your clients.

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Want to learn more about this and other great Arketa features? Check out our FAQ page or book a demo today.

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