Enhance Your Booking Experience: 3 Powerful New Appointment Features

In the competitive world of wellness businesses, your booking platform can significantly impact the client experience. That's why we're excited to announce three valuable new appointment features designed to optimize your booking experience and provide the flexibility both you and your clients deserve.

1. Never Miss a Client with Waitlist Functionality

We've all experienced it: a client wants to book, but all slots are full. Instead of turning them away, our new waitlist feature keeps them engaged and ready to claim any last-minute openings.

How It Works:

- When no appointment times are available, clients can click the prominent "Notify Me" button

- They'll select their preferred time range (e.g., "Between 4pm-8pm")

- Add optional notes about their flexibility

- Receive instant confirmation that they're on the waitlist

When a spot opens up that matches their criteria, they'll automatically receive a notification email with a direct booking link. This means no more missed opportunities and happier clients who appreciate your effort to accommodate them.

Pro Tip: This feature works similarly to the waitlist systems in OpenTable and Resy, making it instantly familiar to your clients.

2. Custom Service-Based Availability

Different services require different schedules. Now, you can customize availability for each service you offer with incredible precision.

What You Can Customize:

- Start and end times that can vary by day (e.g., extended hours on weekdays, shorter weekend hours)

- Available days for each service (set different operating days for different services)

- Breaks or blackout periods within your operating hours (perfect for lunch breaks or group classes)

For example, you can set your sauna to be available Monday through Friday from 9:00am to 11:00pm, while limiting personal training to 6:00am to 10:00pm on the same days.

The system also supports recurring schedules with exception handling for holidays or special events, plus conflict validation to prevent booking errors.

3. Trainer Service-Based Availability

Take your scheduling flexibility even further by allowing each trainer to define their own availability per service.

Real-World Application:

This feature is perfect for staff members who offer different services on different days or times. For instance, Becca might offer personal training on Mondays and Wednesdays, but massage therapy only on Tuesdays and Thursdays.

Another trainer might prefer to schedule nutrition coaching sessions in the morning and strength training in the afternoon. With trainer service-based availability, your staff has complete control over when they offer each service.

The Benefits for Your Business

These new appointment features deliver multiple advantages:

- Increased booking opportunities through waitlist functionality

- More efficient resource allocation with service-specific scheduling

- Greater staff satisfaction through personalized availability settings

- Enhanced client experience with more booking options and flexibility

Ready to implement these features? They're available now in your dashboard. Log in today to start configuring your new appointment settings and watch your booking efficiency transform.

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